EuroTile
FAQ's
Account verification typically takes up to 48 hours. You’ll receive an email notification once approved. If you don’t hear from us within this time, please contact support and we’ll escalate your application.
No. There is no minimum monthly spend and no ongoing obligation. You’ll always have full access to the trade portal and benefits.
Currently, EUROTILE only delivers within the UK. We plan to expand to international delivery in the future and will notify customers once available.
A trade account offers:
- Exclusive factory prices and bulk discounts
- Guaranteed low prices on premium porcelain tiles
- Real-time order tracking and dedicated support
- Direct-to-customer invoicing with built-in commission
- Access to an easy-to-use trade dashboard
Yes. Trade partners can set their own selling prices (up to the Recommended Retail Price). Your commission is the difference between the trade price and your chosen selling price.
Your trade dashboard lets you:
- Track orders in real time
- Receive email status updates and schedule deliveries
- View invoices and commission earnings
Commissions are paid 14 days after delivery and can be transferred to your UK bank account once markedReady To Pay.
Samples are not free on our platform, but many can be requested for free through Material Bank. We charge a small fee to cover shipping on other samples.
Yes — email us at support@eurotile.com and a team member will respond within 48 hours for a one-to-one walkthrough.
No. Trade account registration is completely free.
On smaller orders, prices may be similar to stockists.
On 50 sqm+ orders, EUROTILE prices are often up to 30% lower than the market average, giving you stronger margins.
You can either:
- Invoice through EUROTILE (set your price between trade and retail, earn the difference, paid after 14 days).
- Buy at trade price and invoice your client directly using your own system.
Yes, all prices include import duties and taxes. VAT is added at checkout.
Yes. We can deliver directly to your project site or any address you provide (subject to access). Our team will confirm delivery details with you beforehand.
We currently partner with 15 leading Italian factories.
By the end of 2025, we expect to double this number, offering a wider selection of styles, finishes, and formats.
No minimum order quantity.
Orders under 10 sqm incur a £150 delivery charge.
No exclusivity is offered — all customers have full access to our range. For tailored support on projects, contact support@eurotile.com and our team will assist you.
Standard delivery: ~20 working days (no extra cost)
Express delivery: ~10 working days (+£3/sqm surcharge)
Urgent delivery: Contact support for availability (as fast as 10 days)